MKTG 3702 A01: Business Professionalism

MKTG 3702 - Business Professionalism

Fall 2026 Syllabus, Section A01, CRN 43667,

Credit hours: 1

Course Meeting Times

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Instructor

Abby Conrad

Email: aeconrad@ysu.edu

Public Instructor Information

Instructor Title: Assistant Director - WCBA Center for Career Management, Part-Time Faculty - Marketing Department

Instructor Professional Qualifications: Master of Education in School Counseling - Slippery Rock University, National Certified Counselor (NCC), Bachelor of Science in Psychology - Allegheny College

Instructor Office Location: Williamson, room 1148

Instructor Office Phone: (330) 941-1405

Private Instructor Information

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Course Description

3702. Business Professionalism. This course is intended to help students prepare for and accomplish a successful transition from college to a professional career. Students will be challenged to understand the various elements of business professionalism including etiquette, communications, image, conflict resolution, career exploration and job search. Prereq.: sophomore standing, 2.5 GPA. 1 s.h.

Course Readings

Group Title Author ISBN
Required 11 Life Skills Every Professional Should Know (Before It's Too Late) Ravi Raman
Required 9 Skills You Already Learned in College that Employers Love to See Lily Zhang
Required What are Employers Looking for when Reviewing College Students' Resumes? Kevin Gray
Required Writing a Resume with No Experience? Pamela Skllings
Required Personal Branding: What It Is & Why It Matters Catherine Cote
Required The 32 Best LinkedIn Profile Tips Every Professional Should Know The Muse Editors
Required The Secret to Building a LinkedIn Profile that Gets Results Lily Zhang
Required How to Network in College (And Why it Matters) The Muse Editors
Required How to Write a Cover Letter: Your Full Guide (with Tips and Examples) The Muse Editors
Required The STAR Interview Method: How to Answer + Examples M. Stojanovic
Required 30+ Best Tips on How to Prepare for a Job Interview The Muse Editors
Required What to Wear to an Interview: Outfit Tips and Mistakes to Avoid The Muse Editors
Required How to Set a Formal Dinner Table, According to Etiquette Experts Hannah Baker and Madeline Buiano
Required The 6 Unwritten Company Rules you won't Find in the Employee Handbook Lea McLeod
Required Fine Dining Etiquette: A Guide to Rules and Best Practices Auguste Escoffier School of Culinary Arts

There are no books for this course.  All course readings/articles will be in Blackboard.

Raman, R. (2020). 11 life lessons every professional should know (before it’s too late). The Muse. https://www.themuse.com/advice/11-life-lessons-every-professional-should-know-before-its-too-late 

Zhang, L. (2021). 9 skills you already learned in college that employers love to see. The Muse. https://www.themuse.com/advice/job-skills-learned-in-college  

Gray, K. (2024). What are employers looking for when reviewing college students’ resumes?. National Association of Cllege and Employers. https://naceweb.org/talent-acquisition/candidate-selection/what-are-employers-looking-for-when-reviewing-college-students-resumes

Skillings, P. (2025). Writing a resume with no experience?. BigInterview. https://resources.biginterview.com/career-advice/writing-a-resume-with-no-experience/ 

Cote, C. (2024). Personal Branding: What it is & why it matters. Harvard Business School Online. https://online.hbs.edu/blog/post/personal-branding-at-work 

The Muse Editors. (2024). The 32 Best LinkedIn Profile Tips Every Professional Should Know. The Muse. https://www.themuse.com/advice/the-31-best-linkedin-profile-tips-for-job-seekers

Zhang, L. (2022). The secret to building a LinkedIn profile that gets results. The Muse. https://www.themuse.com/advice/the-secret-to-building-a-linkedin-profile-that-gets-results

The Muse Editors. (2024). How to network in college (and why it matters). The Muse. https://www.themuse.com/advice/network-in-college 

The Muse Editors. How to write a cover letter: Your full guide (with tips and examples). The Muse. https://www.themuse.com/advice/how-to-write-a-cover-letter-31-tips-you-need-to-know 

Stojanovic, M. (2025). The STAR interview method: How to answer + examples. BigInterview. https://resources.biginterview.com/behavioral-interviews/star-interview-method/

The Muse Editors. (2025). 30+ Best tips on how to prepare for a job interview. TheMuse. https://www.themuse.com/advice/the-ultimate-interview-guide-30-prep-tips-for-job-interview-success

The Muse Editors. (2024). What to wear to an interview: outfit tips and mistakes to avoid. The Muse. https://www.themuse.com/advice/what-to-wear-to-an-interview 

Baker, H. and Buiano, M. (2025). How to set a formal dinner table, according to etiquette experts. Martha Stewart. https://www.marthastewart.com/276333/how-to-set-a-formal-dinner-table 

McLeod, L. (2020). The 6 unwritten company rules you won’t find in the employee handbook. The Muse. https://www.themuse.com/advice/the-6-unwritten-company-rules-you-wont-find-in-the-employee-handbook 

Auguste Escoffier School of Culinary Arts. (2024). Fine dining etiquette: A guide to rules and best practices. Auguste Escoffier School of Culinary Arts. https://www.escoffier.edu/blog/world-food-drink/fine-dining-etiquette-a-guide/ 

The course readings are subject to change in the event of extenuating circumstances, research developments, current events, and/or to ensure better learning.  

Additional Course Materials

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Course Learning Outcomes/Objectives/Goals

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How to Succeed in This Course

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Attendance Expectations

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Late Work Submission Policy

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Additional Course Expectations

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Artificial Intelligence Policy Statement

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Assignments/Assessments

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Grading and Grading Scale

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University Policies

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Semester and Deliverable Schedule

Week of Reading(s) Proposed Topic Due/To Prepare for Class
8/24 11 Life Lessons Every Professional Should Know (Before It's Too Late)
9 Skills You Already Learned in College that Employers Love to See
What are Employers Looking for when Reviewing College Students' Resumes?
Writing a Resume with No Experience?
Defining Professionalism Resume Rough Draft 1
Quiz
Discussion Post
Resume Video - Feedback Fruits
8/31 Personal Branding: What It Is & Why It Matters
The 32 Best LinkedIn Profile Tips Every Professional Should Know
The Secret to Building a LinkedIn Profile that Gets Results
Career Readiness & Job Search LinkedIn Profile
Quiz
Discussion
NACE Video - Feedback Fruits
Intern/Job Search Video- Feedback Fruits
9/7 How to Network in College (And Why it Matters)
How to Write a Cover Letter: Your Full Guide (with Tips and Examples)
Career Toolkit: Write, Network, & Pitch Rough Draft Cover Letter
Quiz
Discussion
Cover Letter Video - Feedback Fruits
9/14 The STAR Interview Method: How to Answer + Examples
30+ Best Tips on How to Prepare for a Job Interview
Professional Presence: Interviewing with Impact Big Interview
Crafting a Thank You
Resume Rough Draft 2
Quiz
Discussion
Interviewing Video - Feedback Fruits
9/21 What is your path? Career Launch Assessment
Career Plan
Discussion
9/28 What to Wear to an Interview: Outfit Tips and Mistakes to Avoid
How to Set a Formal Dinner Table, According to Etiquette Experts
The 6 Unwritten Company Rules you won't Find in the Employee Handbook
Fine Dining Etiquette: A Guide to Rules and Best Practices
Professional Presence: Office & Dining Career Conversation from Week 3
Quiz
Discussion
10/5 Connecting with Modules Final Resume
Final Cover Letter
Final

The course schedule, policies, procedures, and assignments in this course are subject to change in the event of extenuating circumstances, by mutual agreement, and/or to ensure better learning. 

Additional Information

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