MKTG 3726 01: Consumer Behavior

MKTG 3726 - Consumer Behavior

Fall 2026 Syllabus, Section 01, CRN 41522,

Credit hours: 3

Course Meeting Times

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Instructor

Kendra Fowler

Email: kfowler01@ysu.edu

Public Instructor Information

Instructor Title: Professor
Instructor Professional Qualifications: PhD, Marketing, Kent State University; Master’s, MBA, Kent State University; Bachelor’s, BS, Fashion Merchandising, Kent State University
Instructor Office Location: 3351 Williamson
Instructor Office Phone: 330-941-2013

Private Instructor Information

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Course Description

3726. Consumer Behavior. Individual and group behavior as related to marketing consumer behavior, considered from both the standpoint of the marketing manager and from that of the individual as a consumer. The behavioral sciences serve as a background to provide standards for the social and human evaluation of current marketing activities. Topics include the buyer as problem solver, buying decision processes and models, measurement of promotional effectiveness, and life style analysis. Prereq.: 2.5 GPA. Prereq. or Coreq.: MKTG 3703. 3 s.h.

Course Readings

Group Title Author ISBN
Optional Consumer behavior: Buying, having, and being Solomon, M.R. and Russell, C.A 9780137865093

The course readings are subject to change in the event of extenuating circumstances, research developments, current events, and/or to ensure better learning.

Recommended Optional Text: Solomon, M.R. and Russell, C.A. (2024) Consumer behavior: Buying, having, and being. 14E edn. New York, NY: Pearson - - note: there are no specific assignments from the text, but it will give additional examples and explanations for concepts beyond what is offered in class.

The course readings are subject to change in the event of extenuating circumstances, research developments, current events, and/or to ensure better learning.  

Additional Course Materials

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Course Learning Outcomes/Objectives/Goals

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How to Succeed in This Course

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Attendance Expectations

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Late Work Submission Policy

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Additional Course Expectations

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Artificial Intelligence Policy Statement

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Assignments/Assessments

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Grading and Grading Scale

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University Policies

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Schedule of Topics and Assignments

Week of Proposed Topic Due/To Prepare for Class
8/24 Marketing Overview LIL1: Consumer Behavior w/certificate 15
8/31 CB Overview LiL2: Segmentation w/ certificate 15
Student Questionnaire (on Blackboard) 5
9/7 Segmentation & Targeting LiL3: Personas w/ certificate 15
9/14 Positioning Activity 1: 20
Persona set up 10
9/21 Exam 1: In-class on Monday 9/21
Perception & Attention
Exam 1 200
LiL4: Neuroscience w/certificate 15
Persona Assignment 1: Demographics 20
9/28 Memory Activity 2: 20
10/5 Consumer Decision Making Activity 3: 20
10/12 Attitudes Activity 4: 20
10/19 Exam 2: In-Class on Monday
Self
Exam 2 200
Persona Assignment 3: Roles 20
Watch: Measuring Personality: Crash Course Psychology #22 & Quiz: 5
10/26 Personality & Motivations Activity 5: 20
Persona Assignment 4: Personality 20
Watch: Cultures, Subcultures, and Countercultures: Crash Course Sociology #11 , Quiz: 5
11/2 Culture & Reference Groups Persona Assignment 5: Motivations 20
Watch: Social Influence: Crash Course Psychology #38 & Complete Quiz: 5
11/9 Social Media Activity 6: 20
Persona Assignment 6: Reference Groups 20
Watch: How Restaurants Use Psychology to Make You Spend More Money, Quiz: 5
11/16 Atmospherics & Other Situational Factors Activity 7: 20
11/23 In-class work day to finish up Persona Project
11/30 Exam 3: In-Class on Wednesday Activity 8: 20
Exam 3 200
12/7 Course Wrap-Up Completed Persona Due 20
Student Questionnaire 2 (on Blackboard) 5
Optional Final

The course schedule, policies, procedures, and assignments in this course are subject to change in the event of extenuating circumstances, by mutual agreement, and/or to ensure better learning. 

Additional Information

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