Academic Coaching Services
The Center for Student Progress (CSP) Academic Coaching Services offers professional academic coaching to assist students on a one-on-one basis with strategies for college success. Coaches provide on-site assistance by teaching students learning and meta-cognitive strategies that apply to coursework. Academic coaches also make campus referrals and follow-up to ensure students receive all the University support available.
Visit Center for Student Progress Academic Coaching Services for more information or call (330) 941-3538.
Adult Learner Services
The Center for Student Progress Adult Learner Services assists adult students in making the transition to and graduating from college. Adult students are defined as those who are 25 years of age or older or who have been out of school four years or more. The CSP/Adult Learner Services provides academic and personal support both individually and through programming with services such as:
- Academic Coaching
- Starfish Early Alert warning progress reports
- Time management and goal setting for adults
Visit Center for Student Progress Adult Learner Services for more information or call (330) 941-3538.
Career & Academic Advising
The Office of Career & Academic Advising serves as the platform to explore career and employment opportunities. This office provides exploratory career & academic advising to first/second year students. And it provides career services to third/fourth year students in all areas of career decision making and the professional job search.
Within the first year of their course of study, students are encouraged to meet with a Career & Academic Advisor in order to utilize available career and major exploration services.
- individual career and major exploration services tailored to the individual to help one choose a career field that matches their interests
- comprehensive online career resource center for students to learn about career fields
- exploratory academic advising
During the junior and senior years of study, students are encouraged to meet with a Career Management Coordinator for professional employment or graduate school preparation.
- resume and interview advice to market individuals for jobs
- workshops and events to connect students with employers
- on-campus programs which brings employers to the YSU campus to interview students for employment after graduation
- job postings from hundreds of local, regional, and national employers
- annual career fairs
Central to the operation of the Office of Career & Academic Advising is PenguinLINK (software by Symplicity), a web-based application that makes it possible for students and YSU alumni to connect with hiring employers 24-hours- a day/7-days-a-week. Through PenguinLink, students and alumni can upload their resumes to the database, search job listings and send resumes directly to employers. Students can also receive notifications of recruiting events and sign up for interviews with employers on YSU’s campus. For more information, visit Career & Academic Advising on the web.
The YSU Student Counseling Services provides high quality, short term, confidential mental health counseling, consultation, outreach (educational training), and referral services to our currently enrolled students. Common issues that we address include anxiety, depression, stress, relationship concerns, and difficulty managing multiple roles and the impacts of these on being a successful college student. Juggling life's responsibilities is a challenge that causes many individuals to feel anxious, confused, or overwhelmed at times. We are here to help. The Student Counseling Services Center is located in 3009 Jones Hall. Our office hours are Monday - Friday, 8 am - 5 pm. Our phone number is (330) 941-3737 and/or visit Student Counseling Services.
Students who have younger children may wish to place them in on-campus childcare centers.
Wee Care Day Care and Learning Centre is the official provider of childcare services to Youngstown State University students, faculty, staff, and alumni. Special discounted rates are available and we accept ODJFS contracts as well. The Center has a professionally trained staff that takes care of children ages six weeks to 10 years, including preschool and pre-K State approved curriculum based programs. The Centre is located in Fedor Hall and is open from 5 a.m. to 11:30 p.m. The phone number is (330) 941-2936.
Wee Care is equipped with 24-hour-a-day video monitoring and a very strict sign-in and sign-out policy. Besides the convenience of its on campus location, Wee Care has six other locations throughout Mahoning and Trumbull County. Students especially like the flexible scheduling options to meet their university needs.
Students may also be eligible for child care through the Mahoning County Educational Service Center, which has day care facilities throughout Mahoning County, including one on the YSU campus. Please call (330) 965-7828 for more information.
Partial reimbursement is also available to University students for either Wee Care Day Care or other licensed off-campus day care facilities. Contact the Office of Financial Aid and Scholarships at (330) 941-3501 for more information.
For more information, visit Wee Care Day Care.
The Center for Student Progress Disability Services provides students, faculty, and staff with assistance and information regarding accommodations for students with disabilities, either permanent or temporary. Compliance with the Rehabilitation Act of 1973 and the Americans with Disabilities Act as amended 2008 involves providing reasonable accommodations to qualified individuals with disabilities. These accommodations are provided in order to ensure equal access to people with disabilities regarding educational opportunities, programs, and activities.
The Center for Student Progress Disability Services addresses the needs of students with disabilities. Support for academic success includes:
- Serving as the gateway for accommodations for YSU students with disabilities
- Providing accommodation information
- Collaborating with faculty/staff regarding issues involving students with disabilities
- Arranging for classroom accommodations for students with disabilities to allow equal educational access
- Making campus referrals/connections
To inquire about receiving disability services, please contact the office at (330) 941-1372 (voice), (866) 757-1353 (video), or (330) 941-7470 (fax). A confidential appointment will be set up to discuss accommodation needs. The CSP/Disability Services is located at 36 Wood Street.
Visit Center for Student Progress Disability Services for additional information or call (330) 941-1372.
First-Year Student Services
First Year Student Services
First Year Student Services has the main goal of making sure all of our students have a successful first year on campus. We do this by providing important information, opportunities to connect with peers, mentors who can assist students, and more. Our office contains five main programs and services listed below:
All incoming first year students will attend one of our programs that happen prior to the semester beginning. During Orientation, students will learn about the expectations of the university, make connections to other incoming students, and register for their academic courses. The orientation program for new transfer students is a shorter version that offers insight in to YSU, however transfer students are able to register for classes even before attending orientation. For any questions regarding Orientation, please contact us at email@example.com or 330-941-2131.
IGNITE is a program for all Summer and Fall start first year students. It takes place the two days before Fall semester begins and is aimed at allowing the entire incoming class the opportunity to connect to each other, to campus, and to resources offered. It’s a dynamic and engaging two days to welcome students to the community.
Peer Leaders are YSU students who are dedicated to helping first year students succeed on campus. They serve as a main point of contact, referral agent, and source of knowledge to students. Any first year student can count on their Peer Leader to answer questions, get them connected to campus, and help them find answers to any questions. Peer Leaders work with students for their entire first year at YSU.
First Year Leadership Programs:
We are proud to offer programming that will help first year students build the skills they need to be successful inside and outside of the classroom. Our programs will teach essential skills, theory, and knowledge while also allowing students to apply this to their collegiate experience. Programs are open to all first year students.
Parent and Family Programs:
We pride ourselves on welcoming the entire family to the Penguin community. We send a monthly newsletter to interested family members sharing campus information and asking for assistance in the first year transition. We also offer programming during Family Day and other university events.
Since its opening in April 1974, Kilcawley Center has served as the heart of campus. This not only refers to its central location on campus, but also to the many services, conveniences, programs, and amenities it provides to the University community. The Center’s casual atmosphere, comfortable lounges, and attractive dining areas focus on making free-time activity an integral part of a YSU education. Through cultural, social, and recreational programming, Kilcawley Center provides for rich and diverse experiences for YSU students. Visit Kilcawley Center for details on services, hours of operation, staff directory, the daily calendar of events, and student job postings.
Kilcawley Center’s study lounges are renowned for their comfortable chairs and couches that are perfect for studying, relaxing, or napping. The lounges and restaurant dining areas in Kilcawley Center provide high-speed wireless Internet access. The Center offers convenient ATM banking, copy services at ComDoc, and offices for Student Government, the Jambar student newspaper, Rookery Radio, and Student Diversity Programs. Kilcawley Center houses sixteen seminar rooms, two computer-training classrooms, and a large multi-purpose room. On a daily basis, these rooms host luncheons, workshops, seminars, lectures, organization meetings, and programs.
Graphic Services, located on the lower level of the Center, designs flyers, banners, posters, brochures, and graphics for student organizations and student projects.
Kilcawley Center offers diverse choices in dining. Located on the lower level of Kilcawley are:
- YSU Wendy's with all your favorites
- Jamba Juice (smoothies, juices, and steel cut oatmeal)
- KC Food Court - which includes Denny's "The Den" (bold breakfasts, grilled burgers, hot sandwiches, and fresh salads)
- Chop'd & Wrap'd (made-to-order salads and wraps)
- 2.Mato (classic Italian favorites including specialty pizzas)
- Dunkin' Donuts
- Mondo Subs (made to order gourmet subs, wraps, and flatbread sandwiches)
Located on the upper level is Kilcawley Center’s popular Chick-fil-A Restaurant offering delicious chicken that is 100% breast meat, no fillers or additives, and is hand-breaded in our kitchens. Visit Dine On Campus for meal plans, catering, campus places to eat, and today’s menus including sustainability and nutritional information.
Pete's Treats is a popular place for quick snacks and beverages, along with U.S. postage stamps and single-dose healthcare items. Visit Pete's Treats to choose delicious chocolates and candy favorites in glass candy jars. Pete's Treats is located on the lower level of Kilcawley Center.
Campus Meal Plans are available for purchase and are offered with a variety of dining options. A YSU meal plan brochure is available at Meal Plans. For answers to frequently asked meal plan questions or to purchase a meal plan, visit the YSU Chartwells webpage at Dine On Campus.
Adding Pete’s Points to your YSU ID card will allow you to debit your purchase at ANY Kilcawley dining location including Pete's Treats. Pete’s Points are also accepted at many nearby locations both on and off campus and are listed at Times2Dine. Stop in the Kilcawley Center Staff Office for more information.
Chartwells provides a full catering menu for small group functions to large dinner buffets. Once you have secured a room reservation in Kilcawley Center, or a site location on or off campus, Chartwells catering director will help you coordinate every detail to ensure your event is a success—whether you are planning a quick box lunch or an elaborate buffet. Contact the Chartwell Catering Department at (330) 941-1979, visit Dine On Campus, or visit the office located on the lower level of Kilcawley Center.
The Office for Student Experience is located on the upper level of the Kilcawley Center. This suite of offices includes the Kilcawley Center Staff Office, the Associate VP for Student Experience Office, and the Office of Student Conduct. The upper level of the Center includes Student Government, Student Activities, and the Office of Career and Academic Advising. The Andrews Student Recreation and Wellness Center can also be accessed from the upper level of Kilcawley Center.
The YSU Info & PC Lab is where students can find popular software programs on the PCs and access to the Internet. The YSU Info & PC Lab serves as the information center and lost & found for the University, registers students for campus locker rentals, provides estimates for Kilcawley Resume and Typing Service, and offers for purchase 24-hour campus wireless access (ATT) cards. A fax service is also available and includes international faxing. YSU Info is located on the upper level of the Center near the main lobby.
Kilcawley Center’s lower level west wing, houses the Center for Student Progress. The east wing of Kilcawley Center is Kilcawley House, where the Office of Housing and Residence Life and Mercy Health Student Health Clinic are located on the first floor.
Mercy Health Student Health Center
The Mercy Health Student Health Center is located on the first floor of Kilcawley House, which is adjacent to Kilcawley Center. The entrance to the Center is located off University Plaza.
The Center provides health care to all currently enrolled YSU students – both resident and commuter students. Licensed physicians staff the Health Center twelve (12) hours per week during the semester. Appointments are required. Students must call (330) 941-3489 to schedule an appointment. During break weeks and summer term, the Center may have limited hours. Please call the Center for availability.
Health care is available for illness, injury, first aid, and routine health checks. Health screening tests, physical exams for sports and academic programs, gynecological exams, as well as consultations and referrals, are provided. Flu and other immunizations are also given; however, there are charges for these injections.
Office visits are free. Students do not need to have health insurance to use the Center's services. Blood tests, x-rays, lab tests, etc., ordered by a physician are done off campus at the student's choice of provider and at the student's expense.
Student records are kept strictly confidential. Information cannot be released to anyone without the written consent of the student. Certain public health diseases, however, must be reported to the Department of Health as required by law.
For more information, visit Student Health Clinic.
Multicultural Student Services
The Center for Student Progress Multicultural Student Services provides the following services and programs to African American, Hispanic, Asian American, and Native American students:
- Academic support
- Faculty/staff mentoring
- Campus referrals and connections
- Starfish Early Alert warning progress reports
- Co-sponsoring of cultural events
- Advocating for minority students
- Summer Bridge and Bridge and Beyond Learning Community
Visit Center for Student Progress Multicultural Student Services for more information or call (330) 941-3538.
Photo Identification Card
The Division of Student Experience issues a photo identification card to every student enrolled at the University. The student must carry the card while on campus. The use of this card is restricted to the student to whom it was issued. Lost or stolen cards must be replaced at the student's expense (see "Student Fees and Charges" for amount). To replace the card, the student must present proper identification (e.g. driver's license) in Kilcawley Center at the Penguin Xing and pay the applicable replacement fee. The photo identification card is the property of the University and must be surrendered by the student upon request by University officials.
Student Diversity Programs
The Office of Student Diversity Programs serves to enhance our student's collegiate experience by contributing to an environment supportive of diversity and inclusion. As such, Student Diversity Programs supports individuals and student organizations to advance our culture of community. This promotes an environment conducive to cultivating relationships, creating a sense of belonging, encouraging personal growth and responsibility, and developing a strong set of interpersonal and professional skills for all students. Through the programs and services of this office students learn the value of civic engagement, cultural awareness, and gain an appreciation for diverse perspectives.
The Office of Student Diversity Programs is located on the lower level of Kilcawley Center directly off the International Student Lounge. The office hours are 8:00 a.m. - 5:00 p.m., Monday through Friday. Our phone number is (330) 941-2087.
Student Tutorial Services
The Center for Student Progress Student Tutorial Services provides support for academic success by offering:
- Academic support in a variety of lower and upper division courses
- Appointments are scheduled on first come first served basis
- Students meet weekly at the same time/day with same Peer Tutor
- Tutors offer review sessions for exams
- Emphasis on clarifying content, providing opportunities to practice, and developing independent learning, critical thinking and problem-solving skills
Visit Center for Student Progress Student Tutorial Services for additional information as well as a tutorial schedule or call (330) 941-7253.
Supplemental Instruction Services
The Center for Student Progress Supplemental Instruction Services (SI) offers academic support through a series of weekly guided review sessions for students enrolled in selected courses to assist students in doing their best.
- Regularly scheduled, weekly review sessions to guide students in course content and learning strategies.
- Peer-led by an experienced and successful student, who has been trained to facilitate learning through collaborative activities that integrate study skills.
- Free, voluntary and open to all students
- Students get together with classmates, compare notes, discuss important concepts, and develop strategies for studying the subject.
For additional information, visit the Center for Student Progress Supplemental Instruction website or call (330) 941-3538.
Located in the Veterans Resource Center at 633 Wick Avenue, the Office of Veterans Affairs (OVA) serves as a central location to discuss issues, questions, or concerns current and prospective military and veteran students may have regarding their enrollment. The university recognizes the sacrifice of military service and waives the undergraduate and graduate application and new student orientation fees for all veterans and currently serving military members. To have the application fee waived, the applicant must provide a DD Form 214 or other verification of honorable service in the armed forces of the United States.
After their initial registration, all military and veteran students are then qualified for the following veteran benefits at YSU:
- Priority registration
- Enrollment into select “Veterans Friendly” GER courses
- Voluntary membership into the “Armed Forces Student Association” (YSU’s Student Veteran Organization)
- Evaluation of military training for possible college credit
- GI Bill counseling and certification
- Assistance with coordination of periods of military service during the semester
- Advocacy and counseling services
- Email information letters with pertinent information related to student veterans
- Special recognition at graduation
The OVA also works with the Office of Veterans Affairs Advisory Council, an independent body that guides and supports the university’s efforts to serve those who have or are serving in the armed forces. The Council is a representative body drawn from faculty, students, staff, and the community.
The Veterans Resource Center (VRC) on campus at 633 Wick Avenue is a 6,000 square foot, fully handicap accessible facility that is the first of its kind at any university in Ohio. The VRC features lounge space, a computer lab, meeting rooms, a community/class room, kitchenette, ample office space for outside veteran-related organizations and much more. The VRC is open to all student veterans, currently serving military members and military dependents that are using veteran’s education benefits.
Students and all interested parties can contact the OVA by visiting our OVA website, emailing us at firstname.lastname@example.org, or calling the office at (330) 941-2503. Individual person-to-person meetings are available and encouraged.